Call Us: 9876543210 Email: sales@swiftec.ae
Official Partner of Noorhan Auto Parts

Frequently Asked Questions

FAQ Support

Frequently Asked Questions

Have questions about oil viscosity, packaging sizes, or distribution programs? Find immediate answers below.

General & Brand Queries

Who manufactures Swiftec Lubricants?

Swiftec Lubricants is backed by Noorhan Auto Spare Parts, a globally recognized supplier of automotive parts in the UAE with over 30 years of corporate heritage. Our lubricants are blended in state-of-the-art ISO-certified blending plants in the UAE.

Are Swiftec lubricants ESMA and API certified?

Yes. The entire range of Swiftec lubricants carries ESMA certification (Emirates Authority for Standardization and Metrology) and conforms to API (American Petroleum Institute) and ACEA specifications for engine protection and durability.

Product & Viscosity Selection

Does Swiftec use recycled oil in its formulations?

Absolutely not. Swiftec commits strictly to the use of 100% virgin mineral, semi-synthetic, and fully synthetic base oils (Group II and Group III base stocks). We never blend using re-refined or recycled petroleum stocks.

How does OAT coolant technology differ from conventional coolants?

Our CoolGuard Antifreeze uses Organic Acid Technology (OAT) which is silicate, phosphate, and amine-free. This organic inhibitor package provides extended protection (up to 5 years or 250,000 km) for aluminum cooling engines without forming scales.

Can I mix different viscosity grades?

It is highly recommended not to mix different viscosity grades or brands. Doing so can shear the additives package, causing a reduction in thermal defense and lubricating film strength.

B2B & Distribution Programs

Do you offer customized blending formulations?

Yes. For heavy industries, marine fleets, or commercial logistics operations requiring specific parameters, our technical R&D team can formulate and blend tailored viscosity indexes.

What are the minimum order quantities (MOQ) for international distribution?

MOQs depend on whether the order is for standard retail sizes (1L/4L/5L cans) or industrial barrels (208L drums). Contact our commercial sales department for country-specific distribution sheets.

Still Have Lubrication Queries?

Our industrial engineers and blending specialists can run machinery audits and suggest fluid solutions for your equipment specifications.

Contact Tech Support